Launch in preparation · register now

Self-pay services, handled digitally. From booking to invoice.

Patients see content and price before booking and pay online. Your team draws the blood at your practice, and payment processing runs via Prevent.

Prevent app showing the selection of individual lab values, each with price, latest result and history
In cooperation withLADR MVZ Dr. Klein & Kollegen GmbH

Specialist laboratory for laboratory medicine in Kaiserslautern and member of the LADR laboratory network Dr. Kramer & Kollegen. Samples are analysed and reported by laboratory physicians here.

DAkkSaccredited specialist laboratory
20,000+physicians are served by the LADR network

Everyday practice

The workload is spread across the whole practice.

Lab results and self-pay services create work that has little to do with medicine itself. This is where we take the load off your team.

  1. Medical assistant

    Blood draw

    Filling in the request form and recording each self-pay service separately.

    With Prevent

    The appointment already shows which tubes to draw and which tests were booked.

  2. Medical assistant

    “Are my results in yet?”

    Calls and questions at reception, then finding and printing reports.

    With Prevent

    Patients request their report in Prevent and receive it digitally and in line with data protection rules once your practice has released it.

  3. Medical assistant or physician

    “What exactly does this cost?”

    Questions about the content and price of a check-up, at reception and in the consulting room.

    With Prevent

    Patients already know content and price before booking. This leaves time in the consultation for the medical questions.

  4. Practice management

    Billing

    Writing GOÄ invoices, reconciling payments and following up on outstanding receivables.

    With Prevent

    Patients pay online when booking. Payment processing runs via Prevent, and invoicing too if you wish.

How it works

Four steps from booking to report.

1Practice management · once

Set blood draw hours

You decide on which days and at what times blood is drawn. Bookings are only possible within these times.

Calendar with enabled days and blood draw slots in ten-minute intervals
2Patient

Read, book, pay

Patients choose a package or individual lab values, each with explanation and price. They book an appointment at your practice, pay online and complete the medical history in advance.

Package page in Prevent with description, number of biomarkers, price and an “Add to cart” button
3Medical assistant

Blood draw and barcode

The appointment shows which tubes are needed and which tests were booked. After the draw, you enter the barcode and send the order. The sample goes to the lab as usual.

Appointment details with barcode field, button to send the order to the lab, the materials serum and citrate blood and eight booked tests
4Physician

Release the report and bill

The report appears in your access with reference ranges and history. You release it, with a comment if needed, and the patient then sees it in their Prevent account. Payment processing runs via Prevent. On request, we also take care of GOÄ-compliant invoicing.

Report view with release status, a “Release report” button and lab values with reference range and history

Beyond lab tests

You can put together your own lab profiles or adopt ready-made packages. Further self-pay services of your practice, such as an ultrasound examination, will follow the same route.

In addition: results delivery

Deliver results from your lab orders digitally.

For orders your practice sends to the lab as usual, patients request their report via Prevent. Printouts and call-backs are no longer needed.

  1. 1

    Hand over the barcode

    Your team gives the patient the barcode of the lab order.

  2. 2

    Request the report

    The patient requests their report in Prevent using the barcode.

  3. 3

    Set release rules

    Your practice decides for each location how reports are released.

  4. 4

    Available after release

    The patient receives the report as soon as it has been released under your practice's rules.

Only what your practice has released is delivered. Both services run in the same access. You can start with one and add the other later.

Frequently asked questions

Questions from practices.

Register

Register now, start together.

Prevent for practices is not launching right away. If you register your practice now, we will contact you before launch and set up the access together with your team. Registration is non-binding.

Prefer paper? Hand in the reply sheet from our brochure on site, or give the completed sheet to the lab's courier.